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Introduction to Your Benefits

2025 Pre-Enrollment Guide

If you are not enrolled in the plan, start here.

Pre-Enrollment Guide

2025 Welcome Guide

If you are a member of the plan, start here.

Important Plan Information

Health Benefits Information

2025 Evidence of Coverage

Plan details including what is covered and what you can expect to pay.

Blue View Vision Benefits Flyer

Details about your covered vision benefits.

Blue View Vision Out-Of-Network Claim Submission Form

Form to submit vision claim for reimbursement, including for refraction services paid out of pocket.

Diabetic Supplies Flyer

Details about the diabetic supplies covered by your plan.

Hearing Care Solutions Benefits Flyer

Details about your covered hearing benefits.

Hearing Care Solutions Out-Of-Network Claim Submission Form

Form to submit hearing claim for reimbursement.

Pharmacy Benefits Information

Prescription Drug Frequently Asked Questions

Answers to common questions about pharmacy benefits.

2025 Formulary List of Covered Drugs

A list of Medicare Part D drugs covered by your plan.

2025 Extra Covered Drug List

A list of drugs covered by your plan, in addition to Part D coverage.

2025 Senior Rx Plus Certificate of Coverage

Your Part D plan summary.

Preferred Pharmacy Network Flyer

Preferred Pharmacy network.

Pharmacy Reimbursement Claim Form

Form to submit prescription claim for reimbursement.

2024 Plan Documents

Tools and Resources

Provider Directory Search

Search our Find Care tool for a doctor, hospital, or urgent care center in your plan.

Learn how to search for a pharmacy

Pharmacy Benefits Video Library

Learn how to use your pharmacy benefits with Sydney Health by watching these short videos.

Helpful Links

Explore resources and programs to help you stay healthy and support your well-being.

LiveHealth Online

Have questions or need to talk to someone?

Anthem Member Services

1-833-359-0371 (TTY 711)

Monday through Friday, 8 a.m. to 9 p.m. ET, except holidays.

For questions regarding your health plan, finding care, or are not sure who to call with another type of question.

CarelonRx Pharmacy Home Delivery Pharmacy Specialists

1-800-327-7849 (TTY 711)

7 days a week, 7 a.m. to 7 p.m. ET

For questions regarding your prescription home delivery, including refilling a mail order prescription, checking the status of a prescription order, or questions regarding home delivery prescription copays or invoices.

Anthem General Pharmacy Member Services

1-833-320-1182 (TTY 711)

24 hours a day, 7 days a week

If you are getting your medication at a retail pharmacy and have questions about drug coverage, pricing, and which retail or specialty pharmacies are in-network.