Pharmacy Benefits Video Library

Learn how to use your pharmacy benefits with Sydney Health. Save money with home delivery by using Sydney Health anytime, anywhere. Watch these short videos in our library as we're bringing healthcare home. These quick tips can help you get the most out of your video replay experience.  🛈

Download, Register and Login to the Sydney Health App

 

This video provides a step-by-step guide to get you started with the Sydney Health app. This simple app will help you manage your healthcare and pharmacy benefits.

 

Topics include:

  • Downloading Sydney Health
  • Registering for an account 
  • Logging in to the experience 

 

Remember, whether accessing your secured account through anthem.com from your web browser or directly through the mobile app, your login details will remain the same. 

Link to Video

Pharmacy Dashboard Overview

 

The Pharmacy Dashboard within Sydney is your command center for monitoring your prescriptions, placing and tracking orders, and updating profile information to help you better utilize your pharmacy benefits.

  • View your personalized pharmacy benefits 
  • Refill a CarelonRx prescription 
Link to Video

Update and Maintain Your Pharmacy Profile


Setting up your personal profile is an important step to ensure we have the correct information to process and keep you informed about your orders. This video outlines the specific steps to take within the Sydney Health app: 

  • Setup/Update your Profile 
  • Manage your payment method 
  • Communicate allergies or health conditions
Link to Video

Find a Pharmacy

 

Sydney is your guide to finding an in-network pharmacy. Using the search functionality, you can quickly search for pharmacies and filter by distance, pharmacy type and offerings (such as vaccination offered, 24-hour service, etc.)

Link to Video

Price a Medication and Compare Costs

 

Sydney allows you to compare costs across pharmacies in your plan to find the best value, including low-cost alternatives for your medication. This video outlines how to: 

  • Compare medication costs across pharmacies 
  • Chat with the CarelonRx Pharmacy to get more information
  • Compare home delivery and retail costs 
Link to Video

View/Refill Prescriptions and Track Orders

 

In this video, we will explore the specific steps for how to manage your prescriptions in Sydney Health, including refilling and tracking orders.

Link to Video

Enrolling in Automatic Refills and Pay Outstanding Balances

 

In this video, we will show you how to use the Sydney Health App to enroll eligible prescriptions for automatic refills, as well as pay any outstanding CarelonRx Pharmacy balances you may have.

Link to Video