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Did you know that most questions and issues can be resolved by using our self-service tools? Please use the Availity Essentials provider website for inquiries like payment disputes, provider data updates, claims status, member eligibility. You can also live chat with an Availity associate from within the secure site.

 

Please retain your reference number provided to you during your live chat or phone call.

 

Select a category to see if our resources can answer your question.

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Additional Resources

 

Some documents are specific to individual states. Select your state to see additional resources. If you are looking for other resources, see the Forms and Guides page.

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Did you know that most questions and issues can be resolved by using Anthem’s self-service tools? Use Availity.com to check claim status, dispute claims, maintain provider data and so much more!

  • Self-Service
    • Did you know that most questions and issues can be resolved by using Anthem’s self-service tools? Use Availity.com to check claim status, dispute claims, maintain provider data and so much more!
  • Contact Provider Services
    • Our Provider Service team is ready to help you now! You can contact Provider Services using the method that works best for you.
    • Call 800-676-BLUE (2583)
    • Log in to Availity.com and chat with a live agent or send a secure message.

Non-participating providers: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to reach Provider Services. You can also use chat or secure messaging directly in Availity.

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