Contact Anthem Blue Cross and Blue Shield
For assistance with eligibility verification, claims, and general provider questions, please contact Provider Services.
Provider Services
If you have questions or need assistance, please contact your Provider Relationship Management Representative at 844-396-2330 TTY: 711. Available Monday through Friday from 8 a.m. to 6 p.m.
Fraud, waste, and abuse referrals
Referrals for fraud, waste, and abuse can be submitted through the following channels:
Medicare/Medicaid fraud hotline:
Compliance and ethics hotline:
Member fraud, waste, and abuse:
Medicaid fraud:
Update your provider information
For instructions on how to update your provider demographic information, please visit our Provider maintenance and demographic updates page.
If you are interested in adding a new provider to your contract, please use your Availity Essentials Portal, or call Provider Services at 844-396-2330.
Receive email from Anthem
Anthem is now sending care providers emails with bulletins, policy change notices, prior authorization updates, educational opportunities, and more.
Email a provider relationship management representative
Did you know that most questions and issues can be resolved by using the Anthem provider self-service tools? Please use Availity Essentials for inquiries like payment disputes, provider data updates, claims status, member eligibility, and more. You can also live chat with an Anthem associate from within the Availity Essentials Portal using Payer Spaces.
For other issues, please contact a provider relationship management representative.
Interested in becoming a provider in the Anthem network?
We look forward to working with you to provide quality service to our members.