Resource library
Locate the exact training materials you need
Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our members.
Training resources
Documents
Accessing Remittance Inquiry Tool beginning 12/1/2018
BH Interactive Care Reviewer Training Presentation
SBIRT Provider Training and Education
Consumer Assessment of Healthcare Providers and Systems (CAHPS) Overview
CHESS Health/Connections App: Recovery Support for members
* Availity, LLC is an independent company providing administrative support services on behalf of Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield Healthcare Solutions.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Tools and toolkits
Documents
Continuing medical education (CME) courses
Webinars and on-demand trainings
Documents
New Provider Orientation Invite Webinars
New Provider Orientation Invite
Availity Attachment Tools for Anthem and Affiliate Payers – Live Webinar
Related topics
Schedules and registration
Events to keep you up to date
Find upcoming webinars, training sessions, and other events to keep you up to date on available learning opportunities.
Improving the patient experience
Learn how to address gaps in care
An online course for providers and office staff that conveys practical strategies for implementing patient care and applying best practices.
Serving diverse populations
Tools to offer culturally competent care
To best serve our diverse populations it is important for our providers to have the knowledge, resources, and tools to provide the best care to all our members.
Interested in becoming a provider in the Anthem network?
We look forward to working with you to provide quality service to our members.