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Information for Maine

Claims Submission

Filing your claims should be simple. That’s why Anthem uses Availity, a secure, full-service web portal that offers a claims clearinghouse and real-time transactions at no charge to healthcare professionals. You can use Availity to submit and check the status of all your claims and much more.

Don't have an Availity account? You can register here.


GRS Hearing Aid Coverage Update

Effective January 01, 2022
Many Group Retiree Solutions (GRS) plans now include the requirement that all hearing aids be supplied by Hearing Care Solutions (HCS).
If you are not an HCS provider and are going to fit a patient for a hearing aid, first verify the member’s out-of-network benefits and then follow the protocol outlined in the following document:

More Resources


Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a structured format. EDI provides a faster and cleaner method for delivering time-dependent data, saving you time compared to filing paper claims.

Access EDI

Surprise Bill Dispute Resolution Process

A "surprise bill" is a bill for covered healthcare services, including emergency services, provided by a doctor out of your plan’s network without your consent. Download our PDF to learn more about the dispute resolution process.

Learn how to dispute a surprise bill