Anthem Nevada Medicaid members, get started here
As a new member, we know you have questions, and we want you to get the most out of your benefits. Here are some tips to help you get started with your new health plan.
Five easy steps to get your plan going
1. Check the mail for your ID card
You should receive your Anthem Medicaid member ID card in the mail. You’ll use it to go to the doctor, get prescriptions, and in case of an emergency.
If it’s been more than two weeks since you enrolled and you didn’t get your card, give us a call at 844-396-2329 (TTY 711). You may also find a copy of your member ID card through the Sydney Health mobile app.
2. Create your online account
To access the secure member area of our website, you’ll need to create your account. This will allow you to:
Create an account in just minutes. You’ll need your member ID number (shown on your ID card), your birth date, and your ZIP code.
3. Make an appointment with your primary care provider (PCP)
Your main doctor is called a primary care provider, or PCP. Your PCP is listed on your member ID card and in your online account. Call to make an appointment as soon as you can. All new Anthem Medicaid members should visit their PCP within 90 days of joining.
Need help making your appointment?
We’re here for you! Call Member Services at 844-396-2329 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m. Pacific time.
Need to change your PCP?
You can change your PCP using your online account or by calling Member Services at 844-396-2329 (TTY 711). Search for doctors online anytime with our Find a Doctor tool.
4. Complete your Health Needs Assessment Screener (HNAS)
As a new member, you will fill out a Health Needs Assessment Screener (HNAS). It is a short health survey that will help us connect you to care and doctors that fit your needs. You may be eligible for extra programs and services based on what you tell us.
You can also earn a $10 Walmart gift card for completing your health needs assessment screener through Pursuant. If you have questions, call us at 844-396-2329 (TTY 711).
5. Learn about your benefits
We want you to understand your benefits and receive the best possible care. Learn what you get with Anthem on your plan benefits page, including many extras just for being our member.
You can also read your member handbook for details about your benefits.