Resource library

Find the exact training materials you’re looking for

Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our members.

Training resources

 Nursing facility provider orientation

 Anthem provider orientation

 Behavioral Health Provider Orientation

 Cultural Competency Training PowerPoint

 Healthcare Response to Human Trafficking

 New Provider Application Quick Reference Guide

 Creating OH ID Account for PNM Quick Reference Guide

 Custom Learning Center Located on Availity Essentials Payer Spaces

 Hospice Webinar

Learn about Availity 

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

Manuals and guides

Provider Manuals and Guides 

 Nursing Facility Quick Reference Guide

Fliers and brochures

 Cultural Competency Resources

 My Diverse Patients Flyer

 SBIRT in Action: Improving Patient Lives

 Substance Abuse with SBIRT in Action: Improving Patient Lives

Tools and toolkits

HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Prior Authorization Lookup Tool 

 Caring for Diverse Populations toolkit

Continuing medical education (CME) courses

My Diverse Patients 

What Matters Most: Improving the Patient Experience