Get The Information You Need To Manage Your Health

Healthcare can be hard to understand. Use these resources to help you make the most out of your benefits.

New To Anthem Blue Cross and Blue Shield?

As a new member, you probably have questions. Read our quick tips to help you get started with your new health plan.

New Member Guide

Member Handbook


Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us to find out about:


 How to use your benefits.


 How to choose a primary care provider.


 How to get help if your doctor’s office is closed.


 How to reach Member Services if you have questions.


 Your rights and responsibilities as an Anthem member.


 Member handbook – English [PDF]

 Member handbook – Spanish [PDF]


Need A Printed Member Handbook?

To request a member handbook be mailed to you at no cost, call Member Services at 844-912-0938 (TTY 711).

Need To Talk With A Nurse?


Whether it’s 3 a.m. or a Sunday afternoon, health issues come up. That’s why you can always call our 24/7 NurseLine and speak directly to a nurse. Get answers to your medical questions anytime, day or night.


  844-430-0341 (TTY 711)


Member forms


Save Time With Online Services


With an online account, you can:

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