Behavioral Health

What Ohio members get with Anthem MyCare

 

As an Anthem Blue Cross and Blue Shield MyCare member, mental health and substance use disorder treatment services are available to you. These services include:

 

  • Diagnostic evaluation and assessment
  • Psychological testing
  • Psychotherapy and counseling
  • Crisis intervention
  • Mental health services, including therapeutic behavioral service, psychosocial rehabilitation, community psychiatric supportive treatment, and assertive community treatment for adults
  • Substance use disorder treatment services, including case management, peer recovery support, intensive outpatient, partial hospitalization, residential treatment, and withdrawal management
  • Medication-assisted treatment for addiction
  • Opioid treatment program services
  • Medical services
  • Behavioral health nursing services

Mental health and/or substance use disorder treatment services

 

Sometimes, dealing with all the demands of life, such as a home and family, can lead to stress. Stress can lead to depression and anxiety. It can also lead to problems with marriage, family, and parenting. Stress can lead to unhealthy ways of coping such as alcohol and drug use, too.

 

If you or a family member are experiencing anxiety, depression, or difficulty managing alcohol or drug use, you can receive help. Call Anthem MyCare Member Services at 833-727-2169 (TTY 711). You can also be given the name of a behavioral health specialist who will meet with you if you need one.

 

Your benefits include many medically needed services, such as:

 

  • Inpatient mental health care
  • Outpatient mental health care (counseling/therapy)
  • Psychiatric services/medication management
  • Crisis services
  • Alcohol and substance use disorder treatment, including intensive outpatient treatment
  • Case management services
  • Mental health rehabilitative treatment services

 

You do not need a referral from your PCP to receive these services or to meet with a behavioral health specialist in your network. If you think a behavioral health specialist does not meet your needs, talk to your PCP. They can help you find a different kind of specialist.

 

There are some treatments and services your PCP or behavioral health specialist must ask Anthem MyCare to approve before you can receive them. Your doctor will be able to tell you what they are.

 

If you have questions about referrals and when you need one, contact Member Services at 833-727-2169 (TTY 711).

Behavioral Health Crisis Line

 

If you are experiencing emotional or mental pain or distress, call the Behavioral Health Crisis Line at 833-727-2043 (TTY 711) 24 hours a day, seven days a week. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better.

 

You can also call 988 Suicide & Crisis Lifeline whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to.

 

If you are in danger or need immediate medical attention, call 911.