Anthem MyCare Member Materials

Get the Information You Need to Manage Your Health

Healthcare can be hard to understand. Use these resources to help you make the most out of your benefits. 

Member Handbook or Evidence of Coverage (EOC)

Your Member Handbook (for Medicaid only members) or Evidence of Coverage (for dual-benefit members) is your go-to guide for health services. When you have a question, check your handbook or contact us to find out about: 

 How to use your benefits.

 How to choose a primary care provider.

 How to get help if your doctor’s office is closed.

 How to reach Member Services if you have questions.

 Your rights and responsibilities as an Anthem MyCare member.

 Member Handbook – Medicaid Only (English)
 

 Member Handbook – Medicaid Only (Spanish)
 

Evidence of Coverage – Dual Benefit Member (English)

Evidence of Coverage – Dual Benefit Member (Spanish)

 Summary of Benefits – Dual Benefit Member (English)
 

 Summary of Benefits – Dual Benefit Member (Spanish)
 

 Waiver Handbook (English)
 

 Waiver Handbook (Spanish)

Need a printed Member Handbook or EOC?

Call Member Services at 833-727-2169 (TTY 711) to request a copy be mailed to you at no cost.

Member forms

Change of Address (County) Form 
 

Advance Directive 
 

Authorized Rep Form (English)
 

Authorized Rep Form (Spanish)
 

 Member Grievance Form (English)
 

 Member Grievance Form (Spanish)
 

 Member Appeal Request Form – Medicaid Only (English)
 

 Member Appeal Request Rorm – Medicaid Only (Spanish)

24/7 NurseLine

Need to talk with a nurse? Call 855-658-9249 (TTY 711).

Whether it’s 3 a.m. or a Sunday afternoon, health issues come up. That’s why you can always call 24/7 NurseLine and speak directly to a nurse. Get answers to your medical questions anytime, day or night.

Save time with online services

With an online account you can:

 Get a copy of your Anthem MyCare member ID card.

 Live chat or send Member Services a secure message.

 Manage your health plan in one spot.

Not signed up?

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