Renew Your MyCare Ohio Benefits

1. Check your mailbox

You’ll get a renewal letter from the County Department of Job and Family Services telling you it’s time to renew.

2. Fill out your renewal form

Complete the entire renewal form and gather any documents requested. You may also complete your renewal form online.

3. Send it in

• Submit your renewal online on benefits.ohio.gov.
• Call the Ohio Medicaid Consumer Hotline at 800-324-8680 Monday through Friday from 7 a.m. to 8 p.m. or Saturday from 8 a.m. to 5 p.m. Eastern time.
• Bring it in person to your local eligibility office.

Keep your address up to date

If you moved recently, call your local county Job and Family Services office to give them your new address. Remember, you also need to update your address with the Centers for Medicare & Medicaid Services (CMS).

Need help or have a question?

We’re here to help. Call Member Services at 833-727-2169 (TTY 711) 8 a.m. to 8 p.m. local time, seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.

What if you lose your coverage?

If you miss your renewal deadline, you have a limited amount of time to reapply after the date your coverage ends. Visit benefits.ohio.gov to reapply today.

Keep in mind, if you are a D-SNP member who has both their Medicare and Medicaid benefits through Anthem MyCare, you may lose your Medicare coverage if you do not reenroll in Medicaid soon.