Search for Providers in Ohio
Get the care you need
Use our search tool below to find a plan provider close to home. You can search by name, specialty, location, and more.
Search for many different types of providers, like:
- Primary care providers (PCP)
- Specialists
- Hospitals
- Behavioral health providers (mental health and substance use)
- Labs (to get tests)
- Urgent care centers
- Pharmacies
Your primary care provider (PCP)
Your main doctor is called a primary care provider (PCP). You can choose your PCP from the many doctors who work with us. Each family member can have a different PCP, or you can choose one to take care of the whole family.
For those new to the Anthem MyCare plan, you can continue to meet with your doctor for at least 90 days after you enroll. If your current doctor does not work within the Anthem MyCare plan, your Care Coordinator can work with you to get the care you need from the right provider.
If you had previous approval to receive services, our plan would honor that approval until you receive those services. This is called a “transition period.”
After the allotted transition period, you will need to receive services and use care providers within the Anthem MyCare health plan network.
Member Services can also help you find a network provider. If you are currently using a care provider that is not a network provider or if you already have services approved and/or scheduled, it is important that you call Member Services right away so we can arrange those services and avoid any billing issues.
Call Member Services at 833-727-2169 (TTY 711) for more information.
Provider education and training
Want more information about the providers in our health plan? Visit docinfo.org to search for providers and find out where they went to medical school.
Find a care provider
EyeMed
Anthem MyCare members in Ohio receive routine vision services through EyeMed. You don’t need a referral for vision care. For help finding a plan eye doctor, call EyeMed toll-free at 877-497-4626 or go to the EyeMed website.
Pharmacy
Your pharmacy benefits are covered through your Medicare health plan. Check your Evidence of Coverage (for dual-benefit members) or Member Handbook (for Medicaid only members) for more information.
Members who have both Medicaid and Medicare benefits through Anthem MyCare may call Pharmacy Member Services at 833-485-9055.
Transportation
As an Anthem MyCare member, you can get rides to and from your doctor’s office, pharmacy, and other care providers of covered services.
Call the Anthem transportation line at 888-889-0929 to learn about eligibility and to set up your ride.
LiveHealth Online
Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day.
Need to talk to a nurse?
Call 24/7 NurseLine at 855-658-9249 (TTY 711).
Nurses are available 24 hours a day and can:
- Give medical advice.
- Find you the right place to get care.
- Help in any language.
Provider directories
Printed provider directory
To request a provider directory be mailed to you at no cost, please call Member Services at 833-727-2169 (TTY 711).
Ohio Provider Directory
We work with thousands of doctors to help you get the care you need.
Preapprovals
You may need preapproval for certain services. Preapproval is when your doctor asks us to approve a service before you receive it. Your PCP will work with us to get the approval you need.
You don’t need preapproval for:
- Primary care services
- Women’s healthcare services
- Family planning services
- Services provided at local health departments
- Emergency care
- Urgent care
- Some behavioral health services (mental health and substance use services)
You can review the list of services that require prior authorization we’ve posted here or check your Member Handbook or Evidence of Coverage.
Referrals
Your primary care provider (PCP) can take care of many of your needs, but you may need care from another type of care provider. If you do, your PCP may send you to a specialist. This is called a referral.
If you want to go to a doctor who isn’t your PCP, talk to your PCP first. If needed, they will refer you to a specialist in your plan.
Have questions?
We’re here to help.
Call us at 833-727-2169 (TTY 711). Additional benefit details are also available in your Member Handbook (for Medicaid members only) or Evidence of Coverage (dual-benefit members).