MyCare Ohio members, get started here
As a new member, we know you have questions, and we want you to get the most out of your benefits. Here are some tips to help you get started with your new health plan.
Three easy steps to help get your plan going
1. Check the mail for your ID card
You should receive your Anthem MyCare member ID card in the mail. You’ll use it to go to the doctor, get prescriptions, and in case of an emergency. If it’s been more than two weeks since you enrolled and you didn’t get your card, give us a call at 833-727-2169 (TTY 711). You may also get a copy of your member ID card through the Sydney Health app.
2. Create your online account
To access the secure member area of our website, you’ll need to create your account. This will allow you to:
- Live chat or send a private message to Member Services.
- View and share your Anthem MyCare member ID card.
- Find a doctor, hospital, pharmacy, or urgent care close by.
- View benefit details.
- Track the status of your claims.
3. Learn about your benefits
We’re here to help you make the most of your benefits and receive the best possible care. Learn more about your Anthem MyCare plan by visiting our benefits page or referring to your plan documents.
Welcome information
We’ve put together a guide, so you’ll have the most important information all in one place.
Members who have both Medicaid and Medicare benefits through Anthem MyCare:
Plan Information Letter – Dual Benefit Member (English)
Plan Information Letter – Dual Benefit Member (Spanish)
Members who have just their Medicaid benefits through Anthem MyCare: