Contact Us in New York
Our contact information is specific to state. If you are a member, log in for personalized contact information. Otherwise,please select your state.
We're here to help.
Members, log in to find information specific to your plan or start a Live Chat.
General Assistance
Have a general question?
If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat.
All Others
8 a.m. to 5 p.m. ET
1-800-331-1476
Shopping Assistance
Need help shopping for a plan?
Find your plan type listed below and that number will put you in touch with a product expert. Already a member? Log in to get a more personalized experience.
Individual & Family Plans (under age 65):
1-844-305-6963
Medicare Advantage Plans:
1-855-731-1090 (TTY/TDD: 711)
please call us Mon-Fri, 8:00am - 8:00pm except Thanksgiving and Christmas
Employer Plan:
Contact your broker or consultant to learn more about Anthem plans.
Live Chat For Members
Log in to your member account to talk with a live representative.
Medicare Supplement Plans
Anthem is no longer accepting Medicare Supplement (Medigap) plan applications for new members in New York. However, all current members will retain their existing Medicare Supplement Plans as long as they continue to pay their premiums.