Contact Us in New York

Our contact information is specific to state. If you are a member, log in for personalized contact information. Otherwise,please select your state.

We're here to help.

Members, log in to find information specific to your plan or start a Live Chat.

General Assistance

Have a general question? 


If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat


All Others

8 a.m. to 5 p.m. ET

Shopping Assistance

Need help shopping for a plan?


Find your plan type listed below and that number will put you in touch with a product expert. Already a member? Log in to get a more personalized experience.


Individual & Family Plans (under age 65):



Medicare  Advantage Plans:

1-855-731-1090 (TTY/TDD: 711)
please call us Mon-Fri, 8:00am - 8:00pm except Thanksgiving and Christmas


Employer Plan:

Contact your broker or consultant to learn more about Anthem plans.

Live Chat For Members

Log in to your member account to talk with a live representative.


Find answers to questions about benefits, claims, prescriptions, and more.

Medicare Supplement Plans


Anthem is no longer accepting Medicare Supplement (Medigap) plan applications for new members in New York. However, all current members will retain their existing Medicare Supplement Plans as long as they continue to pay their premiums.