Know More About Anthem Telehealth

How To Use Anthem Telehealth

 

Also called telemedicine, Anthem telehealth enables you to see a doctor using your mobile device or computer. During an Anthem Blue Cross Blue Shield virtual visit, telehealth doctors can treat common health issues like a cold, the flu, a fever, rashes, allergies, and more.

 

To request a telehealth visit, log in to your Anthem account and choose “Virtual Visit.” You can also download the SydneySM Health mobile app. The Sydney app will connect you to a doctor through a virtual chat session or a virtual video session.

When Should You Use Anthem Telehealth?

 

Anthem telehealth is a good choice when your regular doctor isn’t available. An Anthem telemedicine visit costs about the same as, or less than, a doctor’s office visit. Telemedicine is also a good alternative to the emergency room and can help you avoid long waits at an urgent care center.

 

Why Should You Use Anthem Telehealth Services?

 

For most minor health concerns, Anthem telehealth is a time-saving choice. Use Anthem telemedicine for:

  • Cold and flu symptoms such as a cough, fever, and headaches
  • Allergies
  • Sinus infections
  • Monitoring certain ongoing issues
  • Family health questions

 

How Does An Anthem Telehealth Visit Work?

 

  • Once you start a virtual chat or video session with your doctor, you can discuss your medical concern just like an in-person visit.
  • During the Anthem Blue Cross Blue Shield virtual visit, the doctor may ask about medical history, symptoms, and any prescription medicines you are taking.
  • If using virtual video for your visit, the doctor may ask you to show your symptoms — such as rashes or where you have pain or discomfort — to better understand treatment.
  • The doctor will then diagnose and recommend treatment, including ordering prescription medicine if necessary.

 

How To Use Anthem Telehealth On Your Computer

 

As an Anthem member, you have access to telehealth on anthem.com. Once you log in, select “Find Care” and choose a video visit. You can then choose your virtual care doctor. 

 

You can also speak to your own doctor to see if they offer telemedicine services. 

 

How To Use Anthem Telehealth On Your Phone

 

Download the Anthem Sydney app to use Anthem telemedicine on your phone. With this app, you can receive answers to your questions using the Symptom Checker. If you need medical care, the app will connect you to a doctor through a virtual chat session or a virtual video session. 

 

Download The Sydney Health App