Group Behavioral Health

Anthem’s behavioral health coverage helps employees live their best lives so that businesses can positively impact behavioral healthcare outcomes and costs.

Meeting The Growing Need For Behavioral Healthcare


The COVID-19 crisis has put behavioral health front-and-center for employers like never before. During the pandemic 4 in 10 adults reported symptoms of anxiety or depression, compared to 1 in 10 from 2019.1 In addition, the overall need for behavioral health support has grown from 1 in 5 to 1 in 3 adults.2


To deliver truly integrated healthcare, it is important to support the behavioral health of employees as equally as their physical health. Anthem offers mental health benefits to meet this growing need and help employers provide a more supportive workplace along with their large group coverage.

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Real Solutions

Supporting good mental health in the workplace is good for your business. Anthem can help with behavioral health issues affecting your employees and lead to lower total medical costs, decreased disability costs, and higher workplace satisfaction.


In fact, employers that support behavioral health see a return of $4 for every dollar they invest in behavioral health treatment.3


As your trusted partner, we connect you to better access to quality mental health coverage. Backed by the power of the Blues network, our behavioral health network is one of the largest — and expanding as we continue adding Carelon Behavioral Health providers.4


Behavioral Health Case Management

Anthem’s Behavioral Health Case Management (BHCM) is our core product and embedded within our medical plans. It coordinates care between the Medical/Disease Management and Behavioral Health teams. Case Management provides:

  • Screenings and data analysis to identify at-risk members.
  • Outreach after hospitalizations and re-admission predictive modeling to help members avoid repeat hospital stays.
  • Case management and utilization management services to help employees cope with child/adolescent hospitalizations, eating disorders, substance use issues, and autism spectrum disorder.
  • Self-management tools to support emotional well-being.

Behavioral Health Advantage


More than ever, quality behavioral healthcare is critical. To meet the increased behavioral health needs of employees, Anthem offers Behavioral Health Advantage to companies with fewer than 12,500 employees. Behavioral Health Advantage builds on BHCM with more programs and tools:

Integrated Whole Person Care

Expanded clinical programming with integrated member data platform and coordination across care management.

Substance Use Disorder (SUD) Support

Advocacy programs and targeted support for people facing SUD, including concierge behavioral health navigation assistance and access to a high performing network of SUD providers within 48 hours.

Digital Tools

A suite of capabilities, tools, and support to build awareness, increase engagement, and reduce stigma associated with seeking care.

Navigational Support

Programs to guide members through behavioral health benefits and connect them to appropriate resources.

Behavioral Health Resource


Behavioral Health Resource has capabilities that sets Anthem apart. Designed for companies with 12,500 and more employees, Behavioral Health Resource builds on BHCM with more tools to enhance access, improve engagement, and promote whole-person care:


24/7 behavioral health resource center for real-time crisis management and navigation.



Expanded level of specialty care management and proactive, insight-driven outreach programs.



Account customization and a dedicated account management team.

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  1. Panchal, N, Kamal, R, Cox, C, et al.: The Implications of COVID-19 for Mental Health and Substance Use (February 10, 2021):
  2. McKinsey & Company, Healthcare Systems & Services: Understanding the hidden costs of COVID-19’s potential impact on US healthcare (September 4, 2020):
  3. National Safety Council and the National Opinion Research Center at the University of Chicago: New Mental Health Cost Calculator Shows Why Investing in Mental Health is Good for Business (May 13, 2021):
  4. Internal data, April 2021.