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LiveHealth Online Psychology supports members with stress, anxiety & depression

February 24, 2016

Anthem Blue Cross members can now easily and privately access therapy


Anthem Blue Cross members now have a more convenient and private way to access help for depression, anxiety and other types of mental illness. Members can use their smart phone, tablet or computer to have a live video visit with licensed therapists in the privacy of their own home or office.


LiveHealth Online Psychology, launched for consumers in 2016 is also available for use by the majority of Anthem’s commercial health plan customers, including Covered California members. Online therapy visits can help support consumers when they face common issues such as stress, anxiety, depression, relationship or parenting issues, grief, panic attacks or coping with an illness.


Eighteen percent of American adults suffer from mental illness and another 8 percent suffer from substance abuse problems. Yet, 20 percent of Americans say they were not able to get the mental health support they needed.


Access to mental health care treatment can be an issue, especially for those who live in rural areas and those who don’t have easy access to transportation.


Seeking help for depression, substance abuse and other types of mental illness is a big step. LiveHealth Online makes it easier for consumers to take that step by providing convenient access to licensed therapists while maintaining their privacy.


Using LiveHealth Online Psychology makes it easier for Anthem members to:


  • Have access to a licensed therapist from 7 a.m. to 11 p.m. during the week and weekends.
  • Talk privately with a psychologist or therapist from a convenient and comfortable environment, such as their own home.
  • Schedule the first visit within four days in most cases, and in some cases, on demand.
  • Pay a similar cost share as a regular in-person visit.


“Anthem’s top priority is its commitment to ensuring consumers have expanded access to high-quality, affordable health coverage,” said Brian Ternan, president of Anthem Blue Cross.  “We also recognize the need for health care to become more convenient than ever before.  Making the LiveHealth Online technology available to our members helps meet that need.”


For more information on how LiveHealth Online Psychology works, go to

Media Contact:
Michael Bowman
Ph: (916) 584-6043