Anthem Member Needs: Online Bill Pay & More | Anthem.com
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Anthem Member Needs

When you’re a member, your online account gives you access to information about your plan whenever you need it. Register today to view your benefits, check claims, and look up new doctors online. Or download the Anthem Anywhere app to get access on the go. 

Manage Your Anthem Benefits

Your online account is the place to check your benefits and know how much you are covered for services and prescriptions. You can also estimate costs and change your coverage with a different plan.

Check benefits

Not sure if a procedure is covered? Log into your account to know if you’re covered, and learn how much you may need to pay.

Review your benefits

Estimate costs

Our cost-finding tools can help you figure out what you may have to pay for certain types of care before you go to your doctor. Check below to get estimates based on your plan and where you live.

Find care

Manage prescriptions

Locate a pharmacy in your plan, switch to convenient home delivery, price a medication, and much more.

Manage your prescriptions

Change coverage

Are you a member looking to renew your coverage? If you have an individual or family plan with Anthem, you can renew or shop new plans and switch during open enrollment.

Change your coverage

Pay Your Bills

Monthly payments

With insurance, you make monthly payments for your plan. As an Anthem member, you can set up bill pay to make convenient, automatic payments through your online account. If you are a new member and just selected a plan, you will need to pay your first month’s bill before coverage starts.

Make your first payment

Claims

When you go to the doctor, they send us a claim for services. We’ll take the claim, or bill, and pay our part. Sometimes, you’ll owe a part of the bill as well. We’ll let you know based on what your plan covers. Check your online account to find out.

Review your claims

ID Cards

When you sign up for an Anthem plan, we’ll send you an ID card in the mail. Use this card whenever you go to the doctor so that they can look up your insurance information. If you lose your card, you can always request a new one and print out a temporary ID card online. Or download our app, Sydney Health from the App Store or Google Play to use your mobile ID card. It works just like the one you get in the mail.

Request an ID card
Download the Sydney Health app
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Download the Sydney Health App

Quickly access your benefits details and explore ways to stay healthy ‐ all in one place.

  • Access your digital ID card. It works just like the one you get in the mail.
  • Find care providers near you. Sydney can even connect you to a doctor online for a video visit.
  • Receive immediate assistance with 24/7 support
Download the Sydney Health app and log in with your Anthem username and password to learn more ways Sydney can make your health care experience easier.

Sydney Health is accessible for members who use the Engage Wellbeing app, but features are limited.

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Something Not Quite Right?

We hope you are always happy with your coverage. If something is not quite right, please contact us and we will do our best to help fix the situation.

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